Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, inquire about visiting the farm, or otherwise communicate with Old Rivers Organic Company.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Mailing or business address
• Information about your organization, school, research project, or production company where applicable
• Information about the farm experience, tour, photography, film, or research opportunity you are interested in
• Proposed dates or scheduling information
• Information included in your inquiry or message
• Other information you voluntarily provide

Please avoid submitting unnecessary sensitive personal information through general website forms.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

Our website may use third-party analytics or website technologies, including Google Tag Manager or similar services, to help manage website functionality and understand website usage.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Old Rivers Organic Company may collect and use personal information for purposes including:

• Responding to questions and inquiries
• Providing information about the farm and our organic farming practices
• Responding to requests for farm visits or experiences
• Coordinating educational tours and opportunities
• Responding to photography and film project inquiries
• Responding to research or agricultural project inquiries
• Communicating with visitors, organizations, educators, researchers, and prospective partners
• Coordinating schedules and arrangements for approved farm activities
• Providing customer service and follow-up communications
• Maintaining appropriate business and inquiry records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our communications and website experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Farm Experience and Project Information

If you contact Old Rivers Organic Company regarding an educational tour, photography or film project, research opportunity, or another potential farm experience, we may collect information reasonably necessary to understand your request and determine whether the opportunity can be accommodated.

This may include information about your organization, group size, proposed dates, project requirements, intended use of the property, or other details relevant to the request.

Submitting an inquiry does not guarantee that a visit, project, tour, or other farm experience will be approved or available.

Consent

By providing personal information through our website, submitting an inquiry, requesting information, or otherwise providing information to Old Rivers Organic Company, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry or coordinate a requested farm experience.

Disclosure of Personal Information

Old Rivers Organic Company does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, respond to inquiries, coordinate approved activities, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Contractors or service providers where reasonably necessary to provide requested services
• Event, tour, educational, or project partners where applicable and authorized
• Professional advisors where reasonably necessary
• Government authorities, regulators, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including agricultural organizations, tourism resources, social media platforms, mapping services, educational resources, and other external websites.

Once you leave the Old Rivers Organic Company website and access an external website or service, that provider’s privacy policy and terms may apply. Old Rivers Organic Company is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Photography, Film, and Farm Visits

The farm may be used for photography, film, educational, research, or other approved activities. If you participate in an approved activity, additional information or agreements may apply depending on the nature of the activity.

Where photographs, video, or other media are collected or used by Old Rivers Organic Company for its own promotional or business purposes, appropriate consent will be obtained where required.

Third-party photographers, filmmakers, educators, researchers, or other visitors are responsible for complying with applicable privacy and consent requirements relating to individuals they photograph, record, interview, or otherwise document during their activities.

Protection of Personal Information

Old Rivers Organic Company takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business or farm-related purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, coordinate requested activities, maintain appropriate business records, resolve disputes, and satisfy applicable legal, tax, or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Old Rivers Organic Company holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information provided on our website. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Old Rivers Organic Company through the contact information provided on our website.

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Old Rivers Organic Company Ltd. may update this Privacy Policy from time to time to reflect changes to our website, farming operations, farm experiences, business practices, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Old Rivers Organic Company’s website privacy practices, please contact us using the current contact information provided on the Old Rivers Organic Company website.